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POLONIO NEWSLETTER

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Deliveries & Returns

Shipping & Exchanges

  • Free Shipping & Exchanges within the U.S.
  • Products are eligible for exchange within 30 days of delivery (excluding special promotions with specific policies).
  • Items must be unworn, in original condition, and include original packaging and tags.
  • Exchanges are not accepted for items that are worn or damaged.
  • To request an exchange, please email us at hola@thepolonio.com.

Returns

  • We accept returns on all unworn merchandise within 30 days of delivery (excluding special promotions with specific policies).
  • To initiate a return, email hola@thepolonio.com to request a prepaid return label.
  • A $10 return shipping fee will be deducted from your refund.

*For all European customers, please visit thepolonio.es